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7 deadly sins of Twitter

Twitter is like a big party. There are the good people everywhere. The people in the kitchen, or the people out in the back garden. The people who laugh with their whole body, not just out of the corner of their mouth. The people who are ace.

This post is not about those good people. It is about those other people. Yes, you can unfollow, or block, but the party might be a better place if people knew what was making people go home early.

Here are my 7 6 deadly sins of Twitter.

  1. Retweeting your mass #FF (Follow Fridays)
  2. Complaining without @ mentions
  3. Puffing yourself up with horse shit
  4. Subtweeting
  5. Boring people to death
  6. Obsessing over meta
  7. Reserved

1. Retweeting your mass #FF (Follow Fridays)

You are tweeting a recommendation to follow you to people who follow you. This is like asking a chicken if it wants a pair of gloves.

#FF

It is genuinely lovely when someone enthuses their followers to follow you, they say something nice about you and introduce you to their people. But when you’re included in a #FF with about 8 other people, most people who see it don’t care. But do you know who cares less than the person’s followers who sent that #FF? Your existing followers.

Your followers already know how ace you are. If you’re genuinely impressed by an endorsement, that it is noteworthy, tell people. Don’t throw that fairly useless list of disparate usernames at your people too.

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2. Complaints without @ mentions

Complaining directly about a company, business or entity without tagging them is a total waste.

Dear , Complaint, Yours, John

The world of communications and marketing has taken over a hundred years to get to the point where you have a channel that will instantly notify somebody as you mention them in your message. So for the love of raptors, mention them. Tag them. Let them know. Because if you don’t, they don’t even have a chance of seeing. And if they don’t see, you are whinging to your followers. Your followers are not the mobile phone callcentre. They are not the utility company. They are not your late train. They are not Radiohead.

If you do this, it is as if you’re sat at a digital dinner date complaining to your friend how the food is cold. Your friend didn’t cook it. Get the chef in and tell him.

If you’re convinced of your complaint, and going to take the time to write about it, put it in front of the rat-bastard company’s nose. This is where Twitter can not only spark conversations, but change things at the top.

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3. Puffing yourself up with horse shit

Add the number of celebrities on Twitter, subtract truth, multiply by hubris and divide by bollocks. Aspiration becomes bullshit, and without anyone to say ‘Really?’, a Twitter biog can go out of control.

Lord Flashheart on Twitter

A lot of people’s Twitter biogs read like the dating profile of a gene-splice of Steve Jobs, Howard Hughes and Marie Curie. Context is important, and if you’ve a job to do, there isn’t much room for modesty. If you’re doing something you’re proud of, put it in there. Be bold. My problem with a lot of biogs isn’t the facts, it is the filler; lots of people make up things, or embellish them to an unrecognisable degree. Just be yourself. Not everyone on Twitter is a Mark Zuckerberg or Katy Perry. That’s what makes it fun and ace to be a part of.

Usability tests I’ve done show that people read your last 4-5 tweets and form an opinion on that, rather than your biog, but they do look to it to get an idea of where you are, what general topics or themes you might be writing about, and to help decide if you’re serious, playful, mental or terrible.

Liar

Owner Of

The best example of horse shit is use of ‘Owner of’.

This is usually there to promote someone’s business, or a project or an achievement. Sometimes it is just a blog. My issue isn’t with someone promoting anything, but with the choice of words. Owner? You own it? It isn’t a Monopoly hotel on a board, or a toilet seat, or a ceramic dog. The bottom line is, most people write ‘Owner’ as their way of how Ron Bergundy says ‘I’m a pretty big deal’.

‘Own’ is a verb, but I have no idea why. Verbs are doing words or actions. To own isn’t to do, it is to own. ‘Owning’ should be a word classification of it’s own, that of ‘Passive Verb’. This verb stands alone. Put a doing word on there if you do something, or want to show your personal or professional connection to something. ‘Write for’. ‘Contribute to’, ‘Design and run’, ‘Work for’, ‘Creator of’, ‘I manage’, ‘Editor of’.

Just like a personal statement on a CV, or your introduction to a group of friends, find the right balance between modesty and self-promotion, and avoid the horse shit entirely.

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4. Subtweeting

If you subtweet about people, at best, you’re a time vampire. At worst, you’re passive agressive and you need to stop being silly.

Guess who

“Some people on my Twitter feed are annoying”, and so on.

Subtweets are directed at a specific person or thing, but don’t mention them. They go out of their way to not mention them.  The only time a subtweet is valid is if you genuinely need to engage your followers or seek opinion, and you really can’t talk about specifics. If the topic needs examples or is representational, perhaps.

Subtweets

Stop and think; are they going to know it is about them anyway? Do you want them to think it might be about them? If either of these questions is answered with ‘Yes’, then do reconsider, unless you genuinely don’t care. But then, if you don’t care, why be oblique?

Subtweet

A real subtweet about this very blog post. Oh dear.

In most cases, if you’re tweeting about someone or something specific, be direct, change the forum or keep it to yourself.

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5. Boring people to death

Tweets are generally something noteworthy. ‘I just ate some pasta’, ‘On the bus’ and ‘Taking a nap’ are not noteworthy.

Zzzzz

Noteworthy is something of interest to me, or a group of friends, or something I think others might find noteworthy. What I would not consider noteworthy is what I just ate, or that I’m about to go to sleep.

In terms of eating, which is the best example, it might be if I’d cooked something special, or I’d just had something odd to eat, or something from my childhood or ate at a restaurant I knew others would be interested in my opinion of. But tweets about eating something mundane are not noteworthy.

Burger

Lady Gaga could tweet about pasta. That is noteworthy to her fans, who are her followers. People probably go through her bins looking for bits of unchewed lasagne. It ends up on eBay. Nobody goes through your lasagne bin except for wild dogs and, if you’ve been a bit wrong, perhaps the FBI. If you just bought the spaghetti and ate it, and there is nothing noteworthy about it, just eat it. Quietly. And resist from tweeting about it.

The biography of a Magnolian

If there is one thing worse than horse-shit in a biog (see sin #3), it is play-it-safe robot mundanity.

In the space someone gets to describe themselves, these people describe nothing, because they’re too scared of being specific. I like to call them Magnolians, a term I coined when analysing online dating profiles on OKCupid.com.

People who call themselves a “Tea drinker”. Mixed with specificity about you, or what you like or tweet about, this is standard at best. But when it stands alone, or is bunched with other Magnolian sound-bites like ‘Loving life’, slate grey Duplo bricks might as well as be falling out your mouth when you open it to speak. What is that meant to say about you, Tea drinker? You drink tea. Nearly everyone drinks tea. Perhaps you should put ‘Foot user’ on there. Or ‘Piss maker’.

Twitter is just like the real world. People are not going to be engaged if you are boring and lifeless and make them want to plunge a fork into their own eye.

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6. Obsessing over meta

The people who tweet about nothing but tweeting, followers, follow back and all things Twitter meta.

Follow me, Follow me

My most hated Twitter sin is all about the meta. You get a notification of a new follower, and before you have a chance to even read their stuff, you get a ‘Sup, bro? Follow me back’. I find myself thinking ‘No. Sorry. Go fuck yourself, bro.’

This extends to people talking at length about their followers, like they’re Jesus, or like they are on Twitter just for the followers, rather than the information or engagement. Other people, who tweet you saying ‘Why did you unfollow me?’. They don’t want to know, they just want you to follow them again. People who talk about follower numbers or amount of tweets you’ve posted all the time.

If you hit a milestone (100th tweet, 1000th follower, someone famous favourites or retweets you – and so on),  you feel proud and you talk about it. It is noteworthy. But as a constant, it is awkward and terrible for everyone to experience.

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7. I’m done

I can’t think of a 7th. I’m pleased that my list of issues with Twitter is so short.
I’ll come back and fill one in as I grow older and grumpier.

 

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End friend-on-friend frape with this contract

A terribly inappropriate cacophemism, as well as a 3m+ convention and burgoening ‘lol revenue’ content industry, I write today about the ‘frape’, to be ‘fraped’, ‘frapeing’, ‘frapeage, ‘frapeacino’ and derivatives thereof. I don’t condone the slang on any level (neither do the followers of this page, should you wish to show your support). It is, however, what people who do it call it, so it is referenced as so here for obvious reasons.

‘Frape victims’ have usually left themselves logged into Facebook, or Twitter, or something similar, and one of their friends has written a comedy status, seemingly from them, to their friends or followers. This usually happens at parties, when someone will use a shared machine, and oh look, they’re still logged in. Boring pranksters go for the playground low-blows – ‘I am gay’ through to ‘I just shat my pants’. The more sophisticated frapesters change the birthday of the frape victim to the very next day, ensuring they wake from their hangover to not just the clanging of their own nerve endings, but to the odd well-wishings of 200+ people saying ‘Happy birthday!’ in that process-driven way we’ve become accustomed to.

Social networking truce, mutual non-frape agreement

Download the Mutual Agreement Of Non-Frape & Social Networking Truce contract (PDF)

Preview the Mutual Agreement Of Non-Frape & Social Networking Truce contract (JPG, not great for print)

I wrote this ‘Mutual agreement of non-frape & social networking truce’ faux contract. A group of friends can print it and sign it, ensuring whoever participated is safe from each other. Will it provide NATO-like security for you and your party people? Likely. Will it create a sinister dominant group, safe from their own collective terrifying frape skills, yet able to prey on those who are unaware of the document? Yes, but I hope they don’t. Is it an actual legal contract? No, no, no. It is an attempt to pitch to ‘party people’ at a ‘party people’ level something that might reduce the stupidity.

Addendum: After coverage on Mashable.com, AllFacebook.com and a range of other blogs, it seems people have issues. 1) People think it is an actual legal contract. 2) People are upset I used the word ‘frape’. The chances of this document standing up in court are about the same as finding a dragon and your great grandmother falling out of its nose moments later. It is a social media version of a ‘roommate citation‘; it is kitsch nonsense. The author (that’s me) takes no responsibility for the document or use of it. With regards to the term ‘frape’, yes, it is a terrible portmanteau, but it is what people who do it call it, there is no other term they use for it. Make no bones about it, this ship has sailed; 3m+ Google results for the term, masses of uses on Facebook itself here and here. The document is also  for the people who do it, therefore uses their language. The document draws attention to the slang nature of the term too. I can’t help feel if there is any controversy to this particular document, it will be from people who are unaware that this is what their valued, connected, social digital network of millions has decided this prank is called. Am I wrong for referring to it in my article or document? Of course not. Try reporting on, dealing with or drawing attention to the absurdity of anything bad, wrong or silly without using the word for what the world calls it. It just doesn’t happen, except in the Harry Potter books, perhaps. With regards to those who say the word is insensitive, may trigger hurtful memories of those who have been raped or assaulted and how it belittles crime, I agree entirely. But I didn’t think that was reason enough to contradict the millions who use the term. I did, however, consider it enough to quote out the term and refer to it as plebian. M

Follow @martynkelly on Twitter

 

‘If This Then That’ is your new best friend.

IF THIS THEN THAT is your new best friend.
http://ifttt.com gives you a point-and-click interface to do your social and Internet plumbing, connecting your services, from Facebook and Twitter through to raw RSS feeds, text messages, phone calls and more. It is literally a point-and-click interface into all of the APIs for services you know and love.

Here is somebody’s video about it, thankfully with no droning point-out-the-obvious narration:

 

  1. First, you teach it what your Channels are; which are your accounts, social channels, feeds, etc. that you’d like to be able to affect.
  2. Then, you build a Task – which is where the site’s title comes in; IF ‘this’ happens, then do ‘that’. An example task I have running is that if upload a casual camera phone pic to Facebook, IFTTT should immediately copy it to my Flickr account. And it is that easy.
  3. Lastly, you have Recipes, which are little recipes for good and useful tasks that IFTTT users have made public. We’ve got ‘Notify me by text if the weather forecast for my city is rain’, ‘Automatically tweet when I make a Google+ post’ through to ‘Auto-reply to new followers on Twitter with a thanks message’.
If This Then That

Send instructions to any of your channels

If you do one thing today as a UX or Social media enthusiast or professional, go and play with http://ifttt.com